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The Diploma in Airline Services was set up in 2015 at Crescendo International College. We are the pioneer College who provides the Diploma qualification programme that focuses on Airline Services in Malaysia. The creation of this course is to fill in the niche of the tertiary education and aviation industry to provide a program that focuses on the airline services but applicable in various customer service industry. We aim to innovate aviation industry, inverted the traditional concept of aviation service education, and lead the aviation service industry to a higher standard of qualification.
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This program aims to support the young generation with a comprehensive learning environment through academic theory learning, practical hands on and additional co-curricular activities, to educate them to become a higher qualification of future cabin crew.
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Diploma in Airline Services
[MOE Approval Code: (N/840/4/0031)(05/21)(FA7012)]
The Diploma in Airline Services was launched in 2016 at Crescendo International College. We are the pioneer College that provides the Diploma qualification programme that focuses on Airline Services in Malaysia. The creation of this course is to fill in the niche of the tertiary education and aviation industry to provide a program that focuses on the airline services but applicable in various customer service industries. We aim to innovate aviation industry, inverted the traditional concept of aviation service education, and lead the aviation service industry to a higher standard of qualification.
This program aims to support the young generation with a comprehensive learning environment through academic theory learning, practical hands-on and additional co-curricular activities, to educate them to become a higher qualification for future cabin crew.
A Programme that equips the students with aviation knowledge that fulfils the demand of the aviation industry.
1. A Remarkable Quality of Customer Services
Cabin crews are considered one of the elites in the service industry. Their ability to provide good services that keep their passengers safe, comfortable, and happy is always expected of them wherever they go. Students of our programme are trained to adopt the highest standards of practice that would make them valuable to a wide range of service-related careers.
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2. Experience what its like to be a Flight Attendant
Aviation knowledge and cabin crewing experience are not only imparted to students in the classroom, they are also integrated into their daily routines. Students are required to wear their uniforms and practice full grooming on their daily basis. Conduct practical aviation services, and obey rules and regulations set by their own aviation industry for cabin crews.
3. A Practical-oriented Programme
Students are taught textbook theories and given hands-on training on how to put those theories to practice so they would know exactly how to apply them in real situations. Essential soft skills such as interpersonal, leadership, communication, and adaptability as a cabin crew professional are also incorporated into the training.
4. Multilingual Communication Skills
We believe that the ability to communicate effectively with clients in various languages has become a necessity in this era of globalization. Our students are taught to be proficient in several international languages including English, Korean, Japanese and Mandarin, so they would have a competitive edge in market employability.
5. F.E.S.T.S Activities for a Fun Life in College
Our Carefully designed F.E.S.T.S (Field Trip, Event, Society and Clubs, Training and Supports) programme provides students with a balanced mix of academic and co-curricular activities that widens their perspective, enriches their life-experience, and exposes them to the various trainings provided by top airline companies.