16 years of experience in Airline Services (Singapore Airlines) 

17 years of experience in the Customer Service Industry, including the Airline Services Industry 

3 years of teaching experience as a lecturer 

8 years of experience in Airline Services (Singapore Airlines)

15 years of experience in the Customer Services Industry, including Airline Services Industry

More than 15 years of teaching experience as a lecturer

8 years of experience in teaching English

5 years of experience in grooming over 300 future flight attendants

5 years of experience in conducting Test of English International Communication (TOEIC)

Certified professional in learning Neuro-Linguistic Programming (NLP) for Teachers

Certified professional as English home tutor

30 years of experience in teaching English language at all levels, from primary school to university education. 

15 years of teaching experience as a lecturer.

2 years of experience in airline service (Malaysia Airlines) 

2 years of experience in tourism industry

2 years of teaching experience

4 years of experience in Airline service (Malaysia Airlines Berhad)

3 years of experience in teaching as personal tutor 

2 years of experience in hotel frontline management

9 years of experience in teaching Chinese language.

Graduated from Taiwan Chenjchi University 

40 years of experience in Airline industry including Cabin Crew Line Operations, In Flight Operations, In-Flight Services, Voyage Reports Administration, Foreign Crew Management

Training provider for airline cabin crew and hospitality services 

10 years of experience in the panel of evaluators, external examiner in Aviation Industry